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Register For SLS
Classes Online
Cost:
$25 Corporate General Contractor Member
$35 AGC Associate Member
$40 Builders Exchange Member
$50 Others
Workshop 1:
Contractors and Subcontractors Working Together to Create
a Trouble-Free Job
It is crucial to the success of a project that contractors
and subcontractors function interdependently and have a
single focus-to complete and deliver the contracted
project to the owner's satisfaction. On-site supervisors
must understand and define their roles as representatives
of their respective contractors. This workshop gives them
the skills and tools to work and communicate with
subcontractors to resolve conflicts before they escalate
and clarify issues that should be settled on site.
Workshop 2:
Building Positive Relationships Between Construction
Supervisors and Customers
This workshop helps supervisors identify their customers
and understand their responsibilities to them. It assesses
their strengths in customer relations as well as areas
that need improvement. There is more to a supervisor's job
than just getting the work done on time and under budget.
The job's quality depends upon the supervisor's ability to
practice positive customer relations.
Workshop 3:
Effective Presentation Skills for Construction Supervisors
Construction supervisors often find themselves in
situations where others look to them for facts,
directions, explanations, and other kinds of information.
Supervisors must possess the skills necessary to plan and
deliver effective presentations. This workshop explains
the most common types of presentations, how to organize
and plan for one, and how to use question-and-answer and
visual aids. It also offers tips and tools useful in
delivering a successful presentation.
Workshop 4: The
Buck Stops Here! A Construction Supervisor's Guide to
Handling Complaints -
Construction supervisors, because they are responsible for
people, processes, and projects, are expected to solve
problems, empathize with complainers, and consistently
come up with satisfactory resolutions to a variety of
situations. This workshop guides construction supervisors
through the complaint-handling process, emphasizing ways
to identify potential complaints and to regard them as
opportunities for improvement.
Workshop 5:
Ethical Practices in Construction Supervision
Your character is defined by the kinds of decisions you
make, and those are guided by your system of ethics.
Construction supervisors are in responsible and highly
visible positions. Those around them are continually
forming opinions of them based on their actions and
decisions. Decision-makers whose judgments demonstrate
positive character, and which meet or exceed social
expectations or standards, will find that their
reputations have been enhanced. This workshop is designed
to help supervisors think about the system of ethical
behavior that makes up their character.
Workshop 6:
Construction Supervision in the 21st Century: The Emerging
Workforce
Where will the next generation of construction workers
come from? The industry needs to attract potential workers
from the pool that traditionally has not been part of our
labor force. All projections indicate that minorities and
women will become a significant part of the workforce in
the 21st century. This workshop is designed to help
construction supervisors manage this diverse new
workforce.
Workshop 7:
Construction Supervision in the 21st Century: Human
Resource Issues in Successful Organizations
This workshop is designed to help supervisors
understand the importance of human resource activities in
achieving performance improvement and business success.
Workshop 8:
Construction Supervision in the 21st Century: Eliminate
Sexual Harassment on Your Job Site
This workshop is designed to help supervisors understand
sexual harassment laws, reflect on their own behaviors,
and to help create a fair climate on their job site.
Workshop 9:
Construction Supervision in the 21st Century: Total
Performance Evaluation
This workshop presents an overview of performance and
provides a framework for effective evaluation of the
on-the-job performance of your workers. You’ll learn a
three-step appraisal process for effectively and
objectively evaluating the total performance. This process
includes determining workers’ performance potential as
well as their work productivity.
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